Frequently Asked Questions

Everything you need to know about Sothik Software POS

General

Sothik Software is a cloud-based POS and business management system designed for SMEs, retail stores, restaurants, and supermarkets.
Any small or medium business including retail shops, pharmacies, restaurants, and multi-branch businesses can use Sothik Software.
Yes, Sothik Software is fully cloud-based, allowing access from anywhere at any time using an internet connection.
No technical knowledge is required. Sothik is designed to be user-friendly and easy for anyone to operate.
Yes, your data is protected with secure servers, encryption, and regular automated backups.
Yes, Sothik can be accessed from multiple devices such as desktops, laptops, tablets, and POS terminals.
Yes, Sothik supports multi-branch management with centralized control and real-time reporting.
Yes, our dedicated support team is available to help with setup, training, and ongoing assistance.
Yes, you can easily upgrade or change your subscription plan as your business grows.

Pricing & Plans

No, we don't offer a free trial becasue of software features and privacy maintenance. You can see the pricing plan to get the idea.
No. Our pricing is transparent with no hidden costs.

Features & Usage

Yes, you can manage multiple branches, inventory, sales, staff, and reports from one centralized dashboard.
Absolutely. Since it’s cloud-based, you can access it from any device with an internet connection.
Yes, inventory updates automatically with every sale, purchase, and stock adjustment in real time.
Yes, Sothik provides real-time sales, profit, VAT, and performance reports with analytics.
Yes, VAT and tax calculations are handled automatically according to your business configuration.
Yes, you can assign different roles and permissions to staff members for secure operations.
Yes, Sothik works with barcode scanners, receipt printers, and standard POS hardware.
Yes, you can manage customer profiles, supplier records, payment history, and outstanding balances.
Yes, Sothik offers flexible configurations and optional modules tailored to your business requirements.

Still Have Questions?

Our support team is always ready to help you.

Contact Support